Tata Consultancy Services
Tata Consultancy Services está com vaga(s) de emprego para Desktop Support L2 – Rio De Janeiro em Rio de Janeiro / RJ
Cargo:
Desktop Support L2 – Rio de Janeiro
Requisitos:
Come to one of the largest IT services companies in the world!! Here you can transform your career!
Why join TCS? Here at TCS we believe that people make a difference, which is why we live in a culture of unlimited learning and full of opportunities for mutual improvement and development. The ideal setting to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for Desktop Support L2 that who wants to learn and transform.
Must-Have:
- Experience in End User Computing – Laptop, Desktop support.
- Service Management
- Service Now
- Knowledge of ITIL processes
Role of Responsibility:
- Deploy software and Hardware in End User Computing area.
- Trouble shooting and deploying end user compute including Laptop/ Desktop/Notes/O365/ Hardware/COTS and Mobile applications.
- Troubleshooting on Application Support
- Troubleshooting on VPN software and Collaboration tools
- Troubleshooting on Password Reset tools and Remote Control tools.
- Strong knowledge of Microsoft based operating systems with emphasis on Windows 10, Windows 11 and MS Office
- Working experience in ServiceNow
- Excellent communication skills (Local language is MUST along with English)
- Knowledge on Service Management / ITIL process
- PC Asset Support: Add, Move, Change, Update, Reassign of laptop / desktop devices
- Manage hard and soft break fix services for laptops and desktops. Laptop and Desktop support admin with PC cycle and IMACD experience
What can you expect from us?
• Professional development and constant evolution of your skills, always in line with your interests.
• Work opportunities outside Brazil.
• A collaborative, diverse, and innovative environment that encourages teamwork.
What do we offer?
TCS Benefits – Brazil:
Health Insurance
Dental Plan
Life Insurance
Transportation voucher
Meal/food vouchers
Childcare
Gym Pass
TCS GemsTCS Cares – 0800 free of charge, which offers psychological (24 hours a day), legal, social and financial assistance to members
Partnership with SESC
Reimbursement of Certifications
Free TCS Learning Portal – Online Courses & Live Training
Opportunity for international experience
Discount Partnership with Universities and Language Schools
Bring Your Friend – By referring people, you become eligible to receive a bonus for each hire – Recognition for performance
Xcelerate – Car Plataforma de Carreira de Mentoria Gratuita
Na TATA Consultancy Services promovemos uma cultura inclusiva, trabalhamos sempre pela equidade. Isso vale para Gênero, Pessoas com Deficiência, LGBTQIA+, Religião, Raça, Etnia. Todas as nossas oportunidades são baseadas nesses princípios. Pensamos em diferentes ações de inclusão e responsabilidade social, a fim de construir um TCS que respeite a individualidade. Venha ser um TCSer!
#Buildingonbelief
Salário:
A combinar
Benefícios:
Não foi informado